ICT Services 4 Education


ICT Solutions News Desk

IMPORTANT INFORMATION: Equipment Supply Delays

Posted on 14/02/2020 09:48:01

Unfortunately, we are still experiencing issues with the worldwide shortage of Intel processors.  This issue has been compounded by Chinese New Year and the outbreak of COVID-19 (Coronavirus). Some factories in China remain closed which is affecting the supply chain and affecting all models of laptops and desktops which we routinely purchase for the Education Sector. Currently our suppliers are unable to provide us with lead-times for equipment, however, last estimate was 8 weeks for delivery from point of order and we are expecting this to increase.

We are monitoring this situation closely and looking at alternatives, such as limited stock within the Channel where equipment prices are increased due to demand.  We are currently also in the process of testing AMD processors to allow us to provide more cost effective alternatives, which do not have any supply issues. Schools who currently have quotes from us which they have not yet accepted and are more than 5 days old will need to have these re-quoted and be aware that there are likely to be price increases or changes to the equipment being quoted for.

With Local Authority School’s financial year end looming we would urge Schools and also Academies to plan earlier for any last minute or future IT Projects as this will help us to manage this situation with our suppliers to ensure the impact to yourselves is as reduced as possible.


For more information please contact the Service Desk on 01603 475603 or 0845 303 3003 (option 2). Alternatively, please email ictcontractsteam@norfolk.gov.uk