ICT Services 4 Education


ICT Solutions News Desk

IMPORTANT INFORMATION: SLA Online contract cancellations for Academies

Posted on 24/05/2022 10:45:22

Information for Academies regarding cancelling an annual contract for items such as Google NSIX/Microsoft emails, Chromebook Management or ICT support contracts etc. 


If you do not wish to renew an annual contract for any services, please email details of the contracts you wish to cancel to ict@norfolk.gov.uk and we will remove the relevant item from SLA Online.


Please ensure that you notify us in writing of any cancellation of ICT support (Basic or Enhanced) contract by 31st May 2022 and all other services by 31st August 2022, before the contract renewal is rolled forward to the next 12 months. 


Please note that unticking any items under 'Annual order', will not cancel the contract renewal.


For more information, please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk