ICT Services 4 Education


ICT Solutions News Desk

IMPORTANT INFORMATION: Reminder for schools using Groupcall xporter

Posted on 30/06/2022 09:35:31

** The below only applies to schools using Groupcall xporter (typically installed on the server), not those schools who send in tab files for generating/updating their NSIX accounts **


Groupcall continually monitor the data feed connection between your school’s MIS and their central servers.


With the Summer break approaching, we would like to advise that if you are looking to undertake any maintenance work on your network that might impact the connectivity between your MIS database and their central servers could you please inform us before the Summer holiday period. Such maintenance work might include:


  • Changing Internet Service Provider (ISP)
  • Upgrading or replacing your existing server
  • Changing MIS provider


For more information, please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk