ICT Solutions News https://icteducation.norfolk.gov.uk/rss/rss.aspx Latest news from ICT Solutions. en-us Copyright 2015 Norfolk County Council. All Rights Reserved. Sat, 4 Jul 2026 17:17:08 GMT 20 ICT Solutions Newshttps://icteducation.norfolk.gov.uk/images/NCC_Logo.gifhttps://icteducation.norfolk.gov.uk ict@norfolk.gov.uk Powering off core network equipment over the summer holiday period https://icteducation.norfolk.gov.uk/news.aspx?news_id=2234 We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming summer holiday period. Core networking equipment includes routers, switches, and servers, often in a wall or floor cabinet. These devices are monitored by ourselves, Rydal and Schools Broadband and turning off the power results in false alarms. This could potentially result in you incurring a charge for an engineer visit. ict@norfolk.gov.uk 14/06/2026 11:07:21 GMT ICT Solutions Academy contracts https://icteducation.norfolk.gov.uk/news.aspx?news_id=2229 We have commenced sending the renewal contracts to Academies for 2026-27. These will be sent via email with a link to our Client Portal and will not appear on SLA Online. ict@norfolk.gov.uk 19/05/2026 18:36:28 GMT New Cyber Security Hub issued by DfE https://icteducation.norfolk.gov.uk/news.aspx?news_id=2227 The DfE have recently issued a new guide on what you need to know and do to strengthen your school's cyber security. The information is for early years, primary and secondary schools in England. ict@norfolk.gov.uk 12/05/2026 15:03:44 GMT Changes to Google Photos backup settings in Google Drive for desktop https://icteducation.norfolk.gov.uk/news.aspx?news_id=2225 Google is transitioning desktop photo backups from the Google Drive for desktop interface to a dedicated experience via the Google Photos website or the Google Photos Progressive Web App (PWA). ict@norfolk.gov.uk 07/05/2026 11:03:48 GMT Update Microsoft PowerPoint to maintain captions https://icteducation.norfolk.gov.uk/news.aspx?news_id=2217 To maintain a high-quality and reliable experience for live Captions & Subtitles in the Microsoft 365 PowerPoint app, Microsoft is upgrading the backend service that supports this capability. As part of this improvement, older Office client versions will no longer be supported. Updating to the minimum required PowerPoint version ensures continued accessibility, performance, and reliability. ict@norfolk.gov.uk 17/02/2026 18:49:20 GMT Important information - Supply issues affecting some IT quotations https://icteducation.norfolk.gov.uk/news.aspx?news_id=2213 We would like to share an important update regarding the current global component supply environment and how it may impact quotations for certain IT equipment, like desktops and laptops, for example. ict@norfolk.gov.uk 03/02/2026 18:26:56 GMT