https://icteducation.norfolk.gov.uk/rss/rss.aspx Latest news from ICT Solutions. en-us Copyright 2015 Norfolk County Council. All Rights Reserved. Tue, 24 Mar 2026 00:10:43 GMT 20 https://icteducation.norfolk.gov.uk/images/NCC_Logo.gifhttps://icteducation.norfolk.gov.uk ict@norfolk.gov.uk https://icteducation.norfolk.gov.uk/news.aspx?news_id=2221 We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming Easter holiday period. Core networking equipment includes routers, switches, and servers, often in a wall or floor cabinet. These devices are monitored by ourselves, Rydal and Schools Broadband and turning off the power results in false alarms. This could potentially result in you incurring a charge for an engineer visit. ict@norfolk.gov.uk 12/03/2026 08:21:22 GMT https://icteducation.norfolk.gov.uk/news.aspx?news_id=2219 In Outlook, users can hide a suggested recipient while addressing an email. For example, selecting the X next to a name in the To/Cc/Bcc suggestions list. This behaviour is commonly referred to as “Contact Masking”. ict@norfolk.gov.uk 19/02/2026 17:27:44 GMT https://icteducation.norfolk.gov.uk/news.aspx?news_id=2218 Microsoft will retire the Microsoft Teams app from the Amazon Appstore to streamline our distribution channels and ensure that customers use the most secure, fully supported Teams experiences. After retirement, they will continue to invest in the Teams Web app and the Teams Android app available through the Google Play Store on supported devices. ict@norfolk.gov.uk 19/02/2026 17:16:35 GMT https://icteducation.norfolk.gov.uk/news.aspx?news_id=2217 To maintain a high-quality and reliable experience for live Captions & Subtitles in the Microsoft 365 PowerPoint app, Microsoft is upgrading the backend service that supports this capability. As part of this improvement, older Office client versions will no longer be supported. Updating to the minimum required PowerPoint version ensures continued accessibility, performance, and reliability. ict@norfolk.gov.uk 17/02/2026 18:49:20 GMT https://icteducation.norfolk.gov.uk/news.aspx?news_id=2216 The following only applies to users who use Microsoft Teams via a web browser. It does not affect Desktop and mobile Teams clients. ict@norfolk.gov.uk 12/02/2026 08:07:27 GMT https://icteducation.norfolk.gov.uk/news.aspx?news_id=2213 We would like to share an important update regarding the current global component supply environment and how it may impact quotations for certain IT equipment, like desktops and laptops, for example. ict@norfolk.gov.uk 03/02/2026 18:26:56 GMT