ICT Solutions News https://icteducation.norfolk.gov.uk/rss/rss.aspx Latest news from ICT Solutions. en-us Copyright 2015 Norfolk County Council. All Rights Reserved. Sat, 24 May 2025 16:59:06 GMT 20 ICT Solutions Newshttps://icteducation.norfolk.gov.uk/images/NCC_Logo.gifhttps://icteducation.norfolk.gov.uk ict@norfolk.gov.uk Secure Schools cyber score service. Sign up today! https://icteducation.norfolk.gov.uk/news.aspx?news_id=2194 Through our partnership with Secure Schools, we are pleased to re-share their ‘cyber score’ service, a free-to-use, global framework for cybersecurity in education. ict@norfolk.gov.uk 22/05/2025 13:32:13 GMT Important Information: Phishing email sent to Norfolk schools https://icteducation.norfolk.gov.uk/news.aspx?news_id=2193 We are aware that some schools have recently received emails with Teams calendar invites, copying in Microsoft, regarding their licensing. They are coming from a variety of email addresses, making it difficult to block the senders. ict@norfolk.gov.uk 22/05/2025 08:58:56 GMT AnyComms Plus unavailability - May 28th, 07:30 - 09:30 hours https://icteducation.norfolk.gov.uk/news.aspx?news_id=2192 AVCO will be carrying out planned maintenance during theforthcoming half-term holiday period. On Wednesday, May 28th, between 07:30 and 09:30 hours, the service will be unavailable. ict@norfolk.gov.uk 22/05/2025 08:40:34 GMT Powering off core network equipment over the forthcoming holiday period https://icteducation.norfolk.gov.uk/news.aspx?news_id=2191 We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming holiday period. Core networking equipment includes routers, switches and servers, often in a wall or floor cabinet. These devices are monitored by ourselves, Rydal and Schools Broadband and turning off the power results in false alarms. This could potentially result in you incurring a charge for an engineer visit. ict@norfolk.gov.uk 21/05/2025 12:13:25 GMT DfE sign in accounts https://icteducation.norfolk.gov.uk/news.aspx?news_id=2190 We are aware that certain staff members have recently received an email from the DfE when trying to log in to the website using a generic email account i.e. head@, office@ etc. Users are being advised that in order to use the service, they need to use a named email account i.e. joe.bloggs@schoolname.norfolk.sch.uk, rather than a generic one. ict@norfolk.gov.uk 02/05/2025 11:00:46 GMT Telephony framework available for Schools and Academies https://icteducation.norfolk.gov.uk/news.aspx?news_id=2188 Are you prepared for the PSTN (Public Switched Telephone Network)switch off? ict@norfolk.gov.uk 29/04/2025 18:01:47 GMT Legacy Microsoft Outlook for Mac - Support ending October 2025 https://icteducation.norfolk.gov.uk/news.aspx?news_id=2178 We have been notified of the following by Microsoft and only affects Outlook for Mac users. ict@norfolk.gov.uk 10/02/2025 16:58:59 GMT Cyber Security related Education / Parent webinars for 2025 https://icteducation.norfolk.gov.uk/news.aspx?news_id=2176 Police Eastern Region Special Operations Unit (ERSOU) are running a series of free to attend education sector webinars for School Leaders, Governors, School staff and Parents. Details and more information are below: ict@norfolk.gov.uk 23/01/2025 15:47:44 GMT Support for Office 2016 and Office 2019 ends in October 2025 https://icteducation.norfolk.gov.uk/news.aspx?news_id=2170 Support for Office 2016 and Office 2019 will end on October 14th, 2025. After that date, no further updates, security fixes, or technical support will be available for these versions of Office. While the applications may continue to function, using unsupported software could lead to potential security risks and other issues. Because migrations can take time, we recommend starting to upgrade any remaining devices your organization has running Office 2016 or Office 2019 to a supported version as soon as possible. ict@norfolk.gov.uk 21/10/2024 14:38:31 GMT Windows 10 support ends in October 2025 - Plan your upgrade to Windows 11 today! https://icteducation.norfolk.gov.uk/news.aspx?news_id=2167 After October 14th, 2025, Microsoft will no longer provide security updates or technical support for Windows 10. Without regular updates, your device will be more susceptible to malware, viruses, and other cyber threats. ict@norfolk.gov.uk 06/10/2024 12:53:02 GMT