ICT Solutions News https://icteducation.norfolk.gov.uk/rss/rss.aspx Latest news from ICT Solutions. en-us Copyright 2015 Norfolk County Council. All Rights Reserved. Mon, 8 Dec 2025 21:56:37 GMT 20 ICT Solutions Newshttps://icteducation.norfolk.gov.uk/images/NCC_Logo.gifhttps://icteducation.norfolk.gov.uk ict@norfolk.gov.uk Service Desk opening hours over the Christmas period https://icteducation.norfolk.gov.uk/news.aspx?news_id=2210 To reflect the reduced demand on the Service Desk over theChristmasholiday period, we will be changing the opening hours to reflect this. ict@norfolk.gov.uk 08/12/2025 14:10:38 GMT Powering off core network equipment over the Christmas holiday period https://icteducation.norfolk.gov.uk/news.aspx?news_id=2209 We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming Christmas holiday period. Core networking equipment includes routers, switches and servers, often in a wall or floor cabinet. These devices are monitored by ourselves, Rydal and Schools Broadband and turning off the power results in false alarms. This could potentially result in you incurring a charge for an engineer visit. ict@norfolk.gov.uk 08/12/2025 14:06:06 GMT Telephony framework available for Schools and Academies https://icteducation.norfolk.gov.uk/news.aspx?news_id=2188 Are you prepared for the PSTN (Public Switched Telephone Network)switch off? ict@norfolk.gov.uk 29/04/2025 18:01:47 GMT Cyber Security related Education / Parent webinars for 2025 https://icteducation.norfolk.gov.uk/news.aspx?news_id=2176 Police Eastern Region Special Operations Unit (ERSOU) are running a series of free to attend education sector webinars for School Leaders, Governors, School staff and Parents. Details and more information are below: ict@norfolk.gov.uk 23/01/2025 15:47:44 GMT