ICT Solutions News https://icteducation.norfolk.gov.uk/rss/rss.aspx Latest news from ICT Solutions. en-us Copyright 2015 Norfolk County Council. All Rights Reserved. Sat, 21 Dec 2024 12:15:08 GMT 20 ICT Solutions Newshttps://icteducation.norfolk.gov.uk/images/NCC_Logo.gifhttps://icteducation.norfolk.gov.uk ict@norfolk.gov.uk A reminder to stay alert for phishing emails https://icteducation.norfolk.gov.uk/news.aspx?news_id=2175 With Christmas coming, life gets busy. Not just with socialising and shopping for gifts, but at work too. ict@norfolk.gov.uk 13/12/2024 12:54:37 GMT Service Desk opening hours over the Christmas period https://icteducation.norfolk.gov.uk/news.aspx?news_id=2174 To reflect the reduced demand on the Service Desk over theChristmasholiday period, we will be changing the opening hours to reflect this. ict@norfolk.gov.uk 02/12/2024 15:27:39 GMT Powering off core network equipment over the Christmas holiday period https://icteducation.norfolk.gov.uk/news.aspx?news_id=2173 We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming Christmas holiday period. Core networking equipment includes routers, switches and servers, often in a wall or floor cabinet. These devices are monitored by ourselves, Rydal and Schools Broadband and turning off the power results in false alarms. This could potentially result in you incurring a charge for an engineer visit. ict@norfolk.gov.uk 02/12/2024 15:02:16 GMT Support for Office 2016 and Office 2019 ends in October 2025 https://icteducation.norfolk.gov.uk/news.aspx?news_id=2170 Support for Office 2016 and Office 2019 will end on October 14th, 2025. After that date, no further updates, security fixes, or technical support will be available for these versions of Office. While the applications may continue to function, using unsupported software could lead to potential security risks and other issues. Because migrations can take time, we recommend starting to upgrade any remaining devices your organization has running Office 2016 or Office 2019 to a supported version as soon as possible. ict@norfolk.gov.uk 21/10/2024 14:38:31 GMT Windows 10 support ends in October 2025 - Plan your upgrade to Windows 11 today! https://icteducation.norfolk.gov.uk/news.aspx?news_id=2167 After October 14th, 2025, Microsoft will no longer provide security updates or technical support for Windows 10. Without regular updates, your device will be more susceptible to malware, viruses, and other cyber threats. ict@norfolk.gov.uk 06/10/2024 12:53:02 GMT