ICT Solutions News https://icteducation.norfolk.gov.uk/rss/rss.aspx Latest news from ICT Solutions. en-us Copyright 2015 Norfolk County Council. All Rights Reserved. Sun, 24 May 2026 01:13:23 GMT 20 ICT Solutions Newshttps://icteducation.norfolk.gov.uk/images/NCC_Logo.gifhttps://icteducation.norfolk.gov.uk ict@norfolk.gov.uk Phishing email sent by Norse Group https://icteducation.norfolk.gov.uk/news.aspx?news_id=2231 We have become aware today of an email that has been sent recently by Norse Group (@norsegroup.co.uk) with a subject of – 2915857 - Norse Group. This is a phishing email that prompts a user to sign in with their Microsoft credentials. ict@norfolk.gov.uk 21/05/2026 10:43:35 GMT A reminder to remain vigilant when checking emails https://icteducation.norfolk.gov.uk/news.aspx?news_id=2230 We would like to remind you to remain vigilant if checking emails over the forthcoming holiday period. Cyber security is frequently in the news and there have been a number of high-profile ones in recent months impacting large companies, schools and councils. ict@norfolk.gov.uk 19/05/2026 18:47:13 GMT ICT Solutions Academy contracts https://icteducation.norfolk.gov.uk/news.aspx?news_id=2229 We have commenced sending the renewal contracts to Academies for 2026-27. These will be sent via email with a link to our Client Portal and will not appear on SLA Online. ict@norfolk.gov.uk 19/05/2026 18:36:28 GMT School Attendance data sharing and statutory returns: Changes to data collection - May 2026 https://icteducation.norfolk.gov.uk/news.aspx?news_id=2228 The Local Authority is moving their method of collection of attendance data from Groupcall Xporter to Wonde. More details can be found at the following link - https://www.schools.norfolk.gov.uk/article/78012?dm_i=7MOA,2Q23X,3UPZRG,6DH83,1,0,0,0, which was shared via the e-Courier on 05/05/2026. ict@norfolk.gov.uk 19/05/2026 18:33:01 GMT New Cyber Security Hub issued by DfE https://icteducation.norfolk.gov.uk/news.aspx?news_id=2227 The DfE have recently issued a new guide on what you need to know and do to strengthen your school's cyber security. The information is for early years, primary and secondary schools in England. ict@norfolk.gov.uk 12/05/2026 15:03:44 GMT Powering off core network equipment over the half term period https://icteducation.norfolk.gov.uk/news.aspx?news_id=2226 We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming half term period. Core networking equipment includes routers, switches, and servers, often in a wall or floor cabinet. These devices are monitored by ourselves, Rydal and Schools Broadband and turning off the power results in false alarms. This could potentially result in you incurring a charge for an engineer visit. ict@norfolk.gov.uk 12/05/2026 08:27:16 GMT Changes to Google Photos backup settings in Google Drive for desktop https://icteducation.norfolk.gov.uk/news.aspx?news_id=2225 Google is transitioning desktop photo backups from the Google Drive for desktop interface to a dedicated experience via the Google Photos website or the Google Photos Progressive Web App (PWA). ict@norfolk.gov.uk 07/05/2026 11:03:48 GMT Update Microsoft PowerPoint to maintain captions https://icteducation.norfolk.gov.uk/news.aspx?news_id=2217 To maintain a high-quality and reliable experience for live Captions & Subtitles in the Microsoft 365 PowerPoint app, Microsoft is upgrading the backend service that supports this capability. As part of this improvement, older Office client versions will no longer be supported. Updating to the minimum required PowerPoint version ensures continued accessibility, performance, and reliability. ict@norfolk.gov.uk 17/02/2026 18:49:20 GMT Important information - Supply issues affecting some IT quotations https://icteducation.norfolk.gov.uk/news.aspx?news_id=2213 We would like to share an important update regarding the current global component supply environment and how it may impact quotations for certain IT equipment, like desktops and laptops, for example. ict@norfolk.gov.uk 03/02/2026 18:26:56 GMT