ICT Solutions News https://icteducation.norfolk.gov.uk/rss/rss.aspx Latest news from ICT Solutions. en-us Copyright 2015 Norfolk County Council. All Rights Reserved. Mon, 13 Apr 2026 10:37:30 GMT 20 ICT Solutions Newshttps://icteducation.norfolk.gov.uk/images/NCC_Logo.gifhttps://icteducation.norfolk.gov.uk ict@norfolk.gov.uk New Telephony framework now available for Schools and Academies https://icteducation.norfolk.gov.uk/news.aspx?news_id=2223 We recently went out to tender for a telephony framework for Schools and Academies to purchase from to give you confidence in upgrading your telephone system, before the PSTN switch off in January 2027. ict@norfolk.gov.uk 25/03/2026 11:25:34 GMT A reminder to remain vigilant https://icteducation.norfolk.gov.uk/news.aspx?news_id=2222 We would like to remind you to remain vigilant if checking emails over the Easter holiday period. Cyber security is frequently in the news and there have been a number of high-profile ones in recent months impacting large companies, schools and councils. ict@norfolk.gov.uk 24/03/2026 16:10:04 GMT Powering off core network equipment over the Easter holiday period https://icteducation.norfolk.gov.uk/news.aspx?news_id=2221 We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming Easter holiday period. Core networking equipment includes routers, switches, and servers, often in a wall or floor cabinet. These devices are monitored by ourselves, Rydal and Schools Broadband and turning off the power results in false alarms. This could potentially result in you incurring a charge for an engineer visit. ict@norfolk.gov.uk 12/03/2026 08:21:22 GMT Update Microsoft PowerPoint to maintain captions https://icteducation.norfolk.gov.uk/news.aspx?news_id=2217 To maintain a high-quality and reliable experience for live Captions & Subtitles in the Microsoft 365 PowerPoint app, Microsoft is upgrading the backend service that supports this capability. As part of this improvement, older Office client versions will no longer be supported. Updating to the minimum required PowerPoint version ensures continued accessibility, performance, and reliability. ict@norfolk.gov.uk 17/02/2026 18:49:20 GMT Teams on the web - Browser update required by May 15th https://icteducation.norfolk.gov.uk/news.aspx?news_id=2216 The following only applies to users who use Microsoft Teams via a web browser. It does not affect Desktop and mobile Teams clients. ict@norfolk.gov.uk 12/02/2026 08:07:27 GMT