ICT Services 4 Education

Service Status

SIMS planned and emergency maintenance notifications

In order to continually update and maintain our Hosted Services environment with minimum disruption for our customers, we have allocated a scheduled, out of business hours, maintenance slot between 20:00 and midnight every Wednesday evening. We hope to be able to carry out a vast majority of scheduled maintenance within this window but should the need arise for any additional emergency maintenance, we will continue to advise you on this page in the usual manner.


Service Status Last Updated
Anycomms Plus Good Service Good Service 26/4/2024 07:41 AM
Anycomms Plus Status:
Arbor Good Service Good Service 26/4/2024 07:41 AM
Arbor Status:
Bromcom Good Service Good Service Slowness in MIS for subset of customers Resources Affected: Bromcom MIS Cloud UK Severity: Minor Incident Note: Our Cloud team has confirmed that the backlog has cleared and our tests show that system performance is back to normal. They are conducting a route cause analysis to ensure this does not happen again. Once again, we apologise for the inconvenience this has caused. Further Details 26/4/2024 10:04 AM
Bromcom Status: Slowness in MIS for subset of customers Resources Affected: Bromcom MIS Cloud UK Severity: Minor Incident Note: Our Cloud team has confirmed that the backlog has cleared and our tests show that system performance is back to normal. They are conducting a route cause analysis to ensure this does not happen again. Once again, we apologise for the inconvenience this has caused.
ESS Parent Lite App Good Service Good Service 26/4/2024 07:41 AM
ESS Parent Lite App Status:
ESS SIMS Good Service Good Service 26/4/2024 07:41 AM
ESS SIMS Status:
ESS Third Party Connector Good Service Good Service 26/4/2024 07:41 AM
ESS Third Party Connector Status:
Google G Suite Applications Good Service Good Service 26/4/2024 07:41 AM
Google G Suite Applications Status:
Google NSIX Email Accounts Good Service Good Service 26/4/2024 07:41 AM
Google NSIX Email Accounts Status:
Office 365 Applications Good Service Good Service 26/4/2024 07:41 AM
Office 365 Applications Status:
Office 365 Generic Emails Good Service Good Service 26/4/2024 07:41 AM
Office 365 Generic Emails Status:
RM Integris Good Service Good Service 26/4/2024 07:41 AM
RM Integris Status:
Rydal Broadband Good Service Good Service 26/4/2024 07:41 AM
Rydal Broadband Status:
Scholarpack Good Service Good Service 26/4/2024 07:41 AM
Scholarpack Status:
Service Desk Telephones Good Service Good Service 26/4/2024 07:41 AM
Service Desk Telephones Status:
Talk Straight (aka Schools Broadband) Broadband Good Service Good Service 26/4/2024 07:41 AM
Talk Straight (aka Schools Broadband) Broadband Status:

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