ICT Services 4 Education


ICT Solutions - Request for Assistance

Please log any requests for assistance via the online form below, email ict@norfolk.gov.uk or phone 01603 475603. ICT Solutions will acknowledge all requests for assistance from these sources within 1 working day.

Log a call using our online form

Please enter your details. When logging a RFA, to help our support teams, please can you include information such as:

  • Username (not passwords)
  • Computer names
  • Error messages
  • URLs if filtering related


Your Name: (REQUIRED)  

School Name: (REQUIRED)  

Email Address: (REQUIRED)  

Existing Reference Code (numbers only): 

Location Code: 

Contact Number:

Please enter your message or query: (REQUIRED)