ICT Solutions News Desk

UPDATE 21/01 - 18:15

The matter should now be resolved. Please accept our apologies for the inconvenience caused

We are currently aware of an issue when attempting to access Google applications via idp.nsix.org.uk, with users being met with a NET::ERR_CERT_REVOKED message. Whilst this is being investigated/rectified, to access any applications if you visit - https://google.co.uk/gmail you will be able to access your account.

We apologise for any inconvenience this may cause.

For more information please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk

In preparation for the forthcoming School and Pupil Census on January 21st, we're pleased to advise that guidance is now available for the following MIS' on our support website - 

* Bromcom

* Capita SIMS

* RM Integris

* Scholarpack

* Juniper Horizon (Pupil Asset)

This information will assist you when running the census so please ensure you consult it throughout.

We are aware that a new fileset will be released by the DFE before the census is due to be run.

For more information please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk

Due to associated costs and low usage of the service, from 11/01/2021, we will no longer be offering the single sign on service via our Cloud Portal: https://idp.nsix.org.uk/. 

If your school has Google NSIX accounts and you are accessing Google services such as Mail, Calendar, Drive, Classroom the only change you will see is that you will now be logging on directly with Google rather than via our ‘Norfolk Cloud Portal Logon’ form.

However, if you access any of the other applications included on the Cloud Portal (listed below) then you will no longer be able to access these using your NSIX account via the Cloud Portal.  You will need to contact the service providers to establish how you will log on to their services going forward:

• Purple Mash from 2Simple
• Education City
• Espresso from Discovery Education
• J2 Launch
• Britannica School and Image Quest
• Mathletics

From next year the Cloud Portal https://idp.nsix.org.uk/ will redirect to our website and you will be able to click on the top menu link ‘Google Logon’ to view links to the main Google applications.

For more information please contact the Service Desk on either 01603 475603 / 0845 303 3003 or ict@norfolk.gov.uk