ICT Solutions News Desk

We have been advised of some essential infrastructure upgrades that will be carried out between 01:30 and 06:00 hours on Wednesday, June 23rd.

This will involve work at the following exchange(s):

* King's Lynn

It does mean that during this period, any Schools connected to this exchange may lose internet connection. This should equate to no more than 30 minutes and will occur between the times shown above. Please accept our apologies for any inconvenience this may cause.

For more information please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk

We have been alerted by schools that they have received an email from office@tasburgh.norfolk.sch.uk yesterday, asking them to click on a link and input their credentials. Please can we ask schools not to do so and remind you to remain vigilant when receiving any such emails. More guidance can be found here

The matter is being investigated by the School and their email provider and they are notifying schools, but we believe the email was sent to a large number of schools. If you have clicked on the link and provided any log in details we suggest you change your password immediately. 

For more information please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk

We have been advised of some essential infrastructure upgrades that will be carried out between 01:30 and 06:00 hours on Friday, June 25th.

This will involve work at the following exchange(s):

* Great Yarmouth 

It does mean that during this period, any Schools connected to this exchange may lose internet connection. This should equate to no more than 30 minutes and will occur between the times shown above. Please accept our apologies for any inconvenience this may cause.

For more information please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk

We are aware of a change being made to Google Calendar sharing in the near future.

This will not apply to everyone and if you are not currently using a “secret address” to access your NSIX Google Calendar, this communication can be ignored.

A secret address is a unique weblink that enables you to add your NSIX Google Calendar to applications such as Microsoft Outlook and Apple Mail.

For those of you who are sharing an NSIX Google Calendar using a secret address with applications, please be aware that Google have introduced new security. As a result of this, the secret address you currently use will no longer work after 1st July 2021. We recommend that users of this service reconfigure their applications with a new secret address, if continued access is needed.

The secret address can be found in the Google Calendar settings page under the Settings for my calendars > Integrate calendar section. For more information on how to change your settings please visit here

Please note: We do not hold any details regarding the secret addresses and Google’s recommendation is that you do not share this secret address with anyone.

For more information please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk

Google are hosting The Anywhere School 2021 on 23rd June, 2021. This free online Google for Education event will bring together education leaders and IT experts to discuss how we can prepare for and rebuild to improve the future of learning. You'll also get a sneak peek at new Google products for increasing student engagement and online classroom safety.

The Europe event is scheduled between 12:00pm - 1:15pm.

Details on how to register for the event can be found here

Further to MI sheet (63/21), the NCSC (National Cyber Security Centre) have updated their website with additional information/advice following further ransomware attacks on the education sector in May and June.

The link can be accessed here

Please take a moment to read the information and make staff aware. As per MI sheet (64/21), if staff are using NSIX accounts we strongly urge them to set up 2FA (2 Factor Authentication) on them.

For more information please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk