ICT Services 4 Education


SCHOOL ICT NEWS BULLETIN No 155 - 16/12/2009

Published by Children’s Services

Powering core networking equipment over the Christmas holidays

We would like to ask schools to refrain from turning off the power to the core networking equipment over the Christmas holidays. Core networking equipment includes routers, switches and cache servers, often in a wall or floor cabinet. These devices are monitored by ICT solutions and BT and turning off the power results in false alarms. This could result in your school incurring a charge for an engineer visit.

If there is no alternative to powering off the communications cabinet and core equipment then please contact ICT solutions to advise us in advance.

Author: Richard Cornelius

Training Needs Analysis Survey

ICT Solutions Training Services would like to thank those who completed the on–line Training Needs Analysis Survey. There was a good response with 120 schools completing the questionnaire. There will be a full report published in January 2010 and we will be reviewing our training programme for 2010/11 to accommodate as many of your training requirements as possible.

Author: Rachel Hudson

Purchase Order System Upgrade

The Norfolk County Council Purchase Order System will be taken out of service from Friday 18th December 2009 at 16:30, returning to service on 4th January 2010 to enable an upgrade to take place.

This means that ICT Solutions will be unable to process any orders between these dates.

Please contact ICT Solutions on 0845 303 3003 and ask to speak with a member of the Contracts Team should you have any queries

Author: Rob Price