ICT Services 4 Education


School ICT News Bulletin No. 174 - 14/01/2011

Published by Children’s Services

SMS Texting Service - Data Protection Information

We have been made aware of a company approaching schools, offering their SMS texting service. This service allows text messages to be sent to numbers registered in the schools MIS.

The company is requesting MIS data in the form of a CSV file containing the names and addresses of children and parents. Please be aware that contact details cannot be sent without the consent of parents. This is a data protection requirement and your school’s privacy notice makes no mention of the use of data in this way. The information collected from parents cannot be used for this purpose without first gaining separate consent. Finally if data is sent to other parties it should always be encrypted and not sent via standard email.

We would like to make you aware that a texting service will be looked at for the new MIS in due course should your school be interested in such products.

If you have any queries around data security please contact ICT Solutions 0845 303 3003 and we will more than happy to assist you before you engage with any data transactions.

Author: Rob Price

ICT Solutions Service Desk

With the Spring School and Pupil census being carried out on 20th January, we are anticipating the Service Desk telephone lines to be busier than usual.

Don’t forget you can log a Request For Assistance via e–mail at ictsolutions@norfolk.gov.uk or via the self service facility on the website -


We apologise for any inconvenience and thank you for your patience during this time.

Author: Richard Cornelius

Review of Internet Filtering for Norfolk Schools - Closing date 25.01.11

The Norfolk E–Safety Group is currently reviewing the policies and processes for the Internet filtering provided with Norfolk Schools. Please help us review the policies by completing this initial survey, which builds on the comments people gave in the recent survey about schools’ ICT requirements.


Please circulate this survey as widely as possible amongst staff and pupils.

Author: Pip Cartwright

Reminder - ICT Services to Schools Project - Invitation to School Workshops No.2

A reminder about the upcoming Services to Schools Project’s second series of School Workshops taking place in January.

Please attend one of the workshops (each workshop will cover the same topics) and take the opportunity to walk through and comment on the proposed service design.

Full details can be found at http://schools.norfolk.gov.uk/custom/files_uploaded/subsection_files/87/docs/Invitation_to_Schools_Workshop_No_2_FINAL.doc

Author: John Leigh