School ICT News Bulletin No. 197 -
Published by ICT Shared Services
SIMS Management Information System
In MI Sheet 203/11 we reported that ICT Shared Services had reviewed the MIS project and support processes in response to the feedback from schools, and that actions were being put into place to:
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give a good experience for schools moving into the MIS project and
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support those schools who have already moved to SIMS to resolve any remaining concerns, make it easier and faster to access support options and increase confidence in using SIMS.
The Schools Business Partner reported to the Management Information System Implementation Project Board on 3rd October 2011 on the review and the actions taken. The report also covers the Service Desk Improvements covered in MI Sheet 226/11. The full report is available here for your information: SIMS Report – Review of Problems v1.3.
For Schools in the project rollout to move to SIMS from November 2011
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Roadshows have been set up by ICT Shared Services and Capita to advise schools of all the project processes, what they can expect in the project and support after they have migrated.
PRIMARY SUPPORT WORKSHOPS – the agenda will cover:
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School Workforce Census overview
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Common support queries
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Openhive Overview (and how accounts are set up)
Primary Support Workshops – the agenda will be updated to reflect calendar events and topical information.
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Date
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Event
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Venue
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Time
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Audience
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30/11/11
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SIMS Primary Support Workshop
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South Green Park, Mattishall
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9.30am – 12
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Heads and office staff
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30/11/11
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SIMS Primary Support Workshop
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South Green Park, Mattishall
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1.30 – 4pm
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Heads and office staff
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6/12/11
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SIMS Primary Support Workshop
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West Norfolk PDC
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9.30am – 12
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Heads and office staff
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6/12/11
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SIMS Primary Support Workshop
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West Norfolk PDC
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1.30 – 4pm
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Heads and office staff
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7/12/11
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SIMS Primary Support Workshop
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Norwich PDC
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9.30am – 12
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Heads and office staff
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7/12/11
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SIMS Primary Support Workshop
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Norwich PDC
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1.30 – 4pm
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Heads and office staff
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To book on these Primary support events please complete the form here
SENIOR LEADERS IN SCHOOLS WORKSHOPS
The agenda will cover:
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Data entered once, used many times
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Assessment, Behaviour and Achievement in SIMS
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Sims Learning Gateway overview and benefit
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Discover overview
Heads that attended the previous session said this session helped them understand how the MIS can support school improvement and that they need to adopt a senior leader approach to the set up of SIMS in their school to reflect school policies.
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Date
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Event
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Venue
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Time
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24/11/11
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SIMS for Senior Leaders in Schools
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South Green Park, Mattishall
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9.30am – 12
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24/11/1
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SIMS for Senior Leaders in Schools
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South Green Park, Mattishall
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1.30 – 4pm
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To book on the Senior Leader events please complete the form here
We will continue to update schools via the e-bulletin and weekly updates to the office@ email account of future developments to the service.
We will also be monitoring the effect of the service desk improvements and reporting back to you on how these are performing.
For any queries please email ict@norfolk.gov.uk or telephone 0845 303 3003
Author: Rob Price, Service Desk Manager
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