ICT Services 4 Education


School ICT News Bulletin No. 221 - 07/06/2013

Published by ICT Shared Services

Implementation of New firewalls


On the evening of Tuesday 11 June 2013 the firewalls that support the school’s Broadband service will be upgraded. This work will commence at 21:00 and should take around 2 hours to complete. During this time there will be no access to the internet.

We apologise for any inconvenience that this essential work might cause.


Author: Lynn Parvin

Neoteris – replacement service


The replacement Neoteris or Community Access service has been updated with new servers and is currently in the final stages of user acceptance testing. We expect this to be completed in the next 2 weeks. We are now ready to register schools to express an interest to purchase the new service.

Neoteris provides external secure access to files, folders and services in school that your users have access to in school. More information is available via this link What is Community Access together with more information about the service terms and conditions available here.

The initial set up cost and support is £379 per school.

Ongoing access and support in year 2 onwards will be £189.50 per school.

If you would like to have access to this service please email the service desk ict@norfolk.gov.uk and we will contact you to arrange set up as soon as the service has completed user acceptance testing.

Author: Lynn Parvin