ICT Services 4 Education


School ICT News Bulletin No. 272 - 08/09/2017

Published by ICT Services 4 Education

SIMS Support Sessions

We are pleased to advise that the Autumn SIMS Support Sessions are available to book via SLA Online – s4s.norfolk.gov.uk

Dates are available in Great Yarmouth, King’s Lynn and Norwich. Please can we ask that you sign up to these as soon as possible as if there are insufficient numbers we may have to cancel venues.  

Author: Richard Cornelius

Email Addresses

At the start of the new academic year we would like to remind all schools to ensure that parents’ email addresses are up to date and correct. This ensures that our email servers are not potentially marked as sending SPAM emails by companies such as Microsoft or BT, as has happened in previous years. 

Author: Richard Cornelius

Up to date tab files required for identity management and Google NSIX accounts

With the start of the academic year it is important that we ensure that our identity management system (IDM) is up to date. All schools that currently return tab files generated from their management information system will need to send us up to date staff and pupil files via Anycomms. These tab files are required to keep our IDM up to date and set up and manage your Google nsix accounts. We need to receive these files on a regular basis and ideally at least once a month.

We need to ensure these accounts are up to date, so if we do not receive up to date tab files we will have to begin the process of suspending Google nsix accounts for your school

If you no longer require your Google nsix accounts then please let us know.

For full details of what data is required and the format of the tab files, please consult the following pages on our website:



The following page provides guidance on how to upload tab files via Anycomms so that we can process them :


If you need any assistance with how to generate these files or how to send them over via Anycomms, please contact us on 0845 303 3003.

Author: Paul Hurst

SIMS - How to admit pupils and start of year tools

Details of how to admit pupils and additional start of year tools on SIMS can be found on the following page of our website:



Dinner Money - Please ensure that Dinner Money meal definitions have been updated with any price change before recording meals.

Author: Richard Cornelius

E-safety monitoring for all schools with Google nsix email - Update

As detailed in the last eBulletin we have recently reviewed the e-safety set up for all schools that have Google nsix email accounts to ensure that all schools have monitoring set up and that their e-safety contacts are up to date. 

Overview: As part of the Google nsix email service we provide e-safety monitoring for all emails that are sent to and from your school’s nsix Google email accounts.  Our e-safety monitoring flags up any emails that are potentially of concern and sends a copy to the designated e-safety monitors at the school for review.

Before the summer break we asked all schools with Google nsix accounts to complete the form below. Thank you for all of the responses. However, if you have not completed the form and still want to set your designated e-safety contacts then please complete the form as soon as possible.

Form link: Google nsix email e-safety contacts

We have now completed the e-safety configuration, setting the contacts up based on the form responses where they were completed and using the head@ ( or equivalent )  email address for all schools that have not completed the form and have no existing e-safety contacts set up.

You may find the following pages on our website useful to manage e-safety monitoring if you are a designated e-safety monitor:

  • If you have provided your nsix Google address as the e-safety contact then this page provides details on how to set up a filter on Google mail to add a label to e-safety flagged emails: Google nsix email e-safety monitoring guidance
  • If you have provided an nsix Google account as your designated e-safety manager then you have the ability to update your e-safety Google group directly and add/remove e-safety contacts in the future: Managing your Google nsix email e-safety group

Author: Paul Hurst

General Data Protection Regulation (GDPR) applying from 25th May 2018

General Data Protection Regulation (GDPR) applying from 25th May 2018


The GDPR (General Data Protection Regulation) will apply in the UK from 25th May 2018, changing the way schools manage and look after data and information; from paper in filing cabinets, through to the retention of student/staff records to monitoring day-to-day activities and security.

It is important that schools are aware of the changes and start planning their approach to GDPR compliance. Failure to comply with GDPR could see large fines issued for your school data controller.


GDPR is a complete change to current data protection and:

  • Strengthens & unifies data management
  • Makes it mandatory to report data breaches within 72 hours
  • 3rd party data processors must be GDPR compliant
  • Mandates need for formal contract and/or SLA
  • Issue fines for non-compliance up to 20 million Euro's or 4% of global turnover
  • Gives control to individuals

What are ICT Services 4 Education doing to support you through this change:

  • During September/October we will be arranging awareness sessions for schools and Academies. Details of dates and venues are below:
    • 15th Sept -  Norwich Professional Development Centre
    • 22nd Sept - Kings Lynn Innovation Centre
    • 27th Sept - Norwich Professional Development Centre
    • 9th Oct - Kings Lynn Innovation Centre
    • 11th Oct – Gt Yarmouth Racecourse
    • 16th Oct – South Green Park, Mattishall
    • 17th Oct - Norwich Professional Development Centre
    • 14th November – Norwich Professional Development Centre

This is a full day session and there is a charge of £100 per person (lunch will be provided).  Booking is available via s4s.norfolk.gov.uk


  • We have procured a GDPR compliance portal service for schools to demonstrate compliance. This will be an optional service available as part of our portfolio.
  • We are working with all our Suppliers to ensure they will be GDPR compliant by May 2018 so we can provide you with this information.

Any queries please contact ICT Services 4 Education on 0845 303 3003 or email ict@norfolk.gov.uk

Created on: 01/09/2017 15:19:07


Norfolk MIS Framework Update



The current Capita SIMS contract with Norfolk County Council expires on 31st March 2018 with no option to extend.  In response to requests from our MIS contract and non MIS contracts customers, we are keen to offer a Multi MIS offering to give you more choice when selecting a MIS system to meet your future needs. 

Norfolk County Council (NCC) have procured a framework for The Provision of a Management Information System (MIS) for Schools, Academies and Free Schools and is available for you to use regardless of your current MIS contract or supplier.   Norfolk Schools and Academies are not obliged to use this framework and can make alternative arrangements if they so wish. 

The following suppliers are now available on our Framework at discounted pricing:

Capita SIMS

Pupil Asset

RM Integris



It is anticipated that schools will join the contract from September 2017 – September 2018 dependant on when your current MIS contract expires.  NCC will be encouraging all our existing SIMS MIS contract schools to make a decision on the Framework by 31st December 2017 to allow for any migration activity during early 2018 if you wish to change MIS.  


The Framework is now available and quotes can be requested via S4S.norfolk.gov.uk.  There are further MIS supplier demonstration days for you to view the systems available during September.

It is recommended the Head, Business Manager, Data Manager and School Secretary attend so you can make an informed decision for your school.  Details of the events are below:

18th September               Green Britain Centre, Swaffham              13.00 – 16.00

19th September               Sportspark, UEA, Norwich           09.00 – 12.00

19th September               Sportspark, UEA, Norwich           13.00 – 16.00

20th September               Sportspark, UEA, Norwich           09.00 – 12.00

20th September               Sportspark, UEA, Norwich           13.00 – 16.00


To help us with numbers and refreshments, booking is available via s4s.norfolk.gov.uk

(Found under the Training and Events Section > Provider ICT Services for Education)

If you wish to discuss your MIS requirements or the Norfolk Framework please contact:

Tanya Allen                         ICT Portfolio Lead for Schools                     tanya.allen@norfolk.gov.uk

Richard Cornelius            Applications Manager (Schools)                 Richard.Cornelius@norfolk.gov.uk

Created on: 15/06/2017 08:08:37