School ICT News Bulletin No. 317 - 14/12/2023
Published by ICT Solutions
- Important - A reminder to send your cease notification to Capita
- Powering off core network equipment over the Christmas holiday period
- Service Desk opening hours over the Christmas period
- Cyber security and introduction to Cyber Choices session for UK Education Staff
- Cyber Security Awareness Session for UK School Governors
1. Important - A reminder to send your cease notification to Capita
As you will be aware, Norfolk County Council (NCC) are exiting from services currently provided by Capita on 31st March 2024 and have provided Capita with a notice to terminate. Capita understand that there are, more than, 215 schools who currently have internet access via the current service agreement, of which they have received cease notifications from 85. This leaves 130 schools yet to inform Capita and as such we are contacting these schools to highlight what you will need to do to meet the exit deadline of 15th February 2024 and to reiterate the consequences of not migrating from the current supplier to a new one.
They have shared a document with us and it can be found at the following webpage - Norfolk Schools Cease Reminder
For more information, please contact the Service Desk on 01603 475603 or email firstname.lastname@example.org
2. Powering off core network equipment over the Christmas holiday period
We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming Christmas holiday period. Core networking equipment includes routers, switches and servers, often in a wall or floor cabinet. These devices are monitored by ourselves and the broadband suppliers and turning off the power results in false alarms. This could potentially result in your school incurring a charge for an engineer visit.
Services Affected: Schools Internet, email and any service accessed via the internet
Services Not Affected: All other school systems which do not access the internet
When: 20th December 2023 - 3rd January 2024
What You Need To Do:
If there is no alternative to powering off the communications cabinet and core equipment then please contact the Service Desk to advise us in advance
For More Information:
Please contact the Service Desk on 01603 475603 or email@example.com
3. Service Desk opening hours over the Christmas period
To reflect the reduced demand on the Service Desk over the Christmas holiday period, we will be changing the opening hours to reflect this.
Our opening hours will be as follows:
December 21st - 08:30 to 16:00
December 22nd - 08:30 to 12:00
December 23rd to January 1st 2024 - Closed
Normal opening hours of 08:00 to 16:30 will resume on Tuesday, January 2nd 2024.
We would like to wish all our customers a Merry Christmas and a healthy and prosperous New Year!
For more information, please contact the Service Desk on 01603 475603 or firstname.lastname@example.org
4. Cyber security and introduction to Cyber Choices session for UK Education Staff
Next session is January 3rd 2024
This one hour webinar is designed and delivered by a former teacher to highlight basic cyber security advice that will help individuals improve their personal cyber security and by extension that of their school.
The session will :
This event is free and you can book your ticket via - https://www.tickettailor.com/events/ersou/1041685. In one session alone last year there were over 195 attendees!
5. Cyber Security Awareness Session for UK School Governors
Next session is January 10th 2024
This two-hour webinar is designed to bring governors up to speed around threats facing individuals and schools as well as highlighting more strategic areas that school management / governors should be aware of.
The session will :
Highlight current trends against individuals and the education sector and provide actionable steps that attendees can take.
Raise awareness of the school's duties around cyber security.
Inform the attendees around the questions to ask to ensure schools are fulfilling their duties.
Highlight free local and national Police resources that can support the school further in this area.
The event is free and you can book your ticket via - https://www.tickettailor.com/events/ersou/1045976.