School ICT News Bulletin No. 322 - 26/03/2024 Published by ICT Solutions eBulletin Items Reminder: Capita network is ceasing 31/03/2024 Secure Schools Webinars - March 27th 2024 Service Desk opening hours over the Easter holiday period Powering off core network equipment over the Easter holiday period Cyber security and introduction to Cyber Choices session for UK Education Staff Cyber Security Awareness Session for UK School Governors 1. Reminder: Capita network is ceasing 31/03/2024 As a final reminder, the Capita/Updata network will be ceasing this Sunday (31/03/2024). Please be aware that Capita may still contact you after this date - If you are entitled to a refund, the billing team will be in touch to confirm the process. To arrange a suitable time/date for the collection of the hardware (CPE) which was used with their broadband service. For now, our dedicated mailbox for broadband migration queries - educonnectivity@norfolk.gov.uk – will remain live but will be discontinued in the near future. 2. Secure Schools Webinars - March 27th 2024 ICT Solutions is proud to announce our partnership with Secure Schools creating a safe and secure digital environment for your school community, providing you with a simple solution to integrating cyber security practices easily into your school environment. Secure Schools are cyber security experts and educationalists who have designed and created tools exclusively for schools to create a resilient environment protecting both data and the well-being of students and staff. Their competitively priced tools can be tailored specifically to your school's needs and you will be supported at every step of the process by their team of experts. What Secure Schools do Testing audit & internal scrutiny policy builder Phishing simulator Online training These tools can be accessed via an innovative, easy-to-use platform, working individually or together to equip you with the knowledge and tools needed to navigate the complex landscape of cyber threats. Click to find out more. Sign up for a free 30-day trial. We are pleased to offer two overview webinar sessions on Wednesday, March 27^th. Times are as follows: 10:00 – 10:30 13:30 – 14:00 How to sign up to the event can be found at the following link - https://attendee.gotowebinar.com/rt/1859203132117636957 3. Service Desk opening hours over the Easter holiday period To reflect the reduced demand on the Service Desk over the Easter holiday period, we will be changing the opening hours to reflect this. Our opening hours will be as follows: March 28^th - 08:00 to 16:30 March 29^th - Closed April 1^st - Closed April 2^nd to April 12^th - 08:30 to 16:00 Normal opening hours of 08:00 to 16:30 will resume on Monday, April 15th. For more information, please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk 4. Powering off core network equipment over the Easter holiday period We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming Easter holiday period. Core networking equipment includes routers, switches and servers, often in a wall or floor cabinet. These devices are monitored by ourselves and Rydal/Schools Broadband and turning off the power results in false alarms. This could potentially result in your school incurring a charge for an engineer visit. If there is no alternative to powering off the communications cabinet and core equipment, because of planned work, for example, please advise us in advance. For more inforrmation, please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk 5. Cyber security and introduction to Cyber Choices session for UK Education Staff Next session is May 2nd 2024 This one hour webinar is designed and delivered by a former teacher to highlight basic cyber security advice that will help individuals improve their personal cyber security and by extension that of their school. The session will : Highlight current trends and provide actionable steps that attendees can take. Highlight nationally approved resources like those created for the education sector by the National Cyber Security Centre. Introduce the National Crime Agency's Cyber Choices Programme. Highlight free local and national Police resources that can support the school further in this area. This event is free and you can book your ticket via - https://www.tickettailor.com/events/ersou/1041685. In one session alone last year there were over 195 attendees! 6. Cyber Security Awareness Session for UK School Governors Next session is May 22nd 2024 This two-hour webinar is designed to bring governors up to speed around threats facing individuals and schools as well as highlighting more strategic areas that school management / governors should be aware of. The session will : Highlight current trends against individuals and the education sector and provide actionable steps that attendees can take. Raise awareness of the school's duties around cyber security. Inform the attendees around the questions to ask to ensure schools are fulfilling their duties. Highlight free local and national Police resources that can support the school further in this area. The event is free and you can book your ticket via - https://www.tickettailor.com/events/ersou/1045976.

School ICT News Bulletin No. 322 - 26/03/2024

Published by ICT Solutions

eBulletin Items

Reminder: Capita network is ceasing 31/03/2024
Secure Schools Webinars - March 27th 2024
Service Desk opening hours over the Easter holiday period
Powering off core network equipment over the Easter holiday period
Cyber security and introduction to Cyber Choices session for UK Education Staff
Cyber Security Awareness Session for UK School Governors

1. Reminder: Capita network is ceasing 31/03/2024

As a final reminder, the Capita/Updata network will be ceasing this Sunday (31/03/2024).

Please be aware that Capita may still contact you after this date -

If you are entitled to a refund, the billing team will be in touch to confirm the process.
To arrange a suitable time/date for the collection of the hardware (CPE) which was used with their broadband service.

For now, our dedicated mailbox for broadband migration queries - educonnectivity@norfolk.gov.uk – will remain live but will be discontinued in the near future.

2. Secure Schools Webinars - March 27th 2024

ICT Solutions is proud to announce our partnership with Secure Schools creating a safe and secure digital environment for your school community, providing you with a simple solution to integrating cyber security practices easily into your school environment.

Secure Schools are cyber security experts and educationalists who have designed and created tools exclusively for schools to create a resilient environment protecting both data and the well-being of students and staff.

Their competitively priced tools can be tailored specifically to your school's needs and you will be supported at every step of the process by their team of experts.

What Secure Schools do

Testing audit & internal scrutiny policy builder
Phishing simulator
Online training

These tools can be accessed via an innovative, easy-to-use platform, working individually or together to equip you with the knowledge and tools needed to navigate the complex landscape of cyber threats.

Click to find out more. Sign up for a free 30-day trial.

We are pleased to offer two overview webinar sessions on Wednesday, March 27^th. Times are as follows:

10:00 – 10:30
13:30 – 14:00

How to sign up to the event can be found at the following link - https://attendee.gotowebinar.com/rt/1859203132117636957

3. Service Desk opening hours over the Easter holiday period

To reflect the reduced demand on the Service Desk over the Easter holiday period, we will be changing the opening hours to reflect this.

Our opening hours will be as follows:

March 28^th - 08:00 to 16:30

March 29^th - Closed

April 1^st - Closed

April 2^nd to April 12^th - 08:30 to 16:00

Normal opening hours of 08:00 to 16:30 will resume on Monday, April 15th.

For more information, please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk

4. Powering off core network equipment over the Easter holiday period

We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming Easter holiday period. Core networking equipment includes routers, switches and servers, often in a wall or floor cabinet. These devices are monitored by ourselves and Rydal/Schools Broadband and turning off the power results in false alarms. This could potentially result in your school incurring a charge for an engineer visit.

If there is no alternative to powering off the communications cabinet and core equipment, because of planned work, for example, please advise us in advance.

For more inforrmation, please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk

5. Cyber security and introduction to Cyber Choices session for UK Education Staff

Next session is May 2nd 2024

This one hour webinar is designed and delivered by a former teacher to highlight basic cyber security advice that will help individuals improve their personal cyber security and by extension that of their school.

The session will :

Highlight current trends and provide actionable steps that attendees can take.
Highlight nationally approved resources like those created for the education sector by the National Cyber Security Centre.
Introduce the National Crime Agency's Cyber Choices Programme.
Highlight free local and national Police resources that can support the school further in this area.

This event is free and you can book your ticket via - https://www.tickettailor.com/events/ersou/1041685. In one session alone last year there were over 195 attendees!

6. Cyber Security Awareness Session for UK School Governors

Next session is May 22nd 2024

This two-hour webinar is designed to bring governors up to speed around threats facing individuals and schools as well as highlighting more strategic areas that school management / governors should be aware of.