ICT Services 4 Education


SCHOOL ICT NEWS BULLETIN No 118 - 14/01/2008

Published by Children’s Services

Extending Network Address Space

If your school is running out of network address space (IP addresses) and you think that within this academic year you may need more, please contact the ICT solutions service desk and log a call.

We will be very shortly sending a request to extend a number of ranges to BT and would prefer to share costs across all schools that require additional addresses. The deadline for this change is Thursday 17th January 2008.

More details about the process of extending the school address space can be found on our web site.

Author: Jay Zelos

Norfolk Secondary Schools ICT Network Managers workshop

7 February 2008, ICT Solutions Training Suite

Following the success of previous workshops for network managers, a workshop will be held on 7 February 2008 in the training suite at ICT Solutions.

It will start with a buffet lunch at 13:00 hours and finish at 17:00 hours. Invitations and booking forms will be sent to all Secondary schools with details of how to reserve your places.

The following is a proposed list of agenda items:

  • Introduction to BSF
  • Norfolk Schools ICT services
    • Connectivity
    • NSIX update
    • Community ISP
    • Remote back up
    • Data services
    • E1 update
    • Learning services
    • Learning Platform procurement update
    • Computers for teachers
  • Funding changes for 2008/09

If you would like to receive any further details at this time, or have any queries, please contact Wendy Norman by e-mail at wendy.norman@norfolk.gov.uk or by telephone on 01603 475661.

Author: Jay Zelos

Planned Downtime at February

We would like to remind schools that there is planned downtime during February half term. We have had a school notify us that there may be online exams during part of that week. If your school has exams or training sessions that cannot be rescheduled, can you contact ICT solutions with details of the dates and times so that we can alter our schedule.

Author: Jay Zelos

One Click from Danger

This week the BBC broadcast a Panorama programme entitled ‘One Click from Danger’. This highlighted the dangers faced by children using the internet and how to keep them safe. Several schools have called ICT Solutions with concerns on how these dangers can be addressed both in school and for parents at home.

For those schools concerned with addressing this subject please be aware that Children’s Services has a product called Securus which we can offer to schools as a managed service. Securus themselves will also provide a separate home version free of charge for home computers, to address parents / carers concerns, if your school has Securus installed.

The programme was very informative and one which we would encourage schools to view.

For further information please contact:

Andrew White
Customer Services Manager
ICT Solutions
Norfolk County Council

Author: Jay Zelos

Planned Service Upgrade

As part of the ongoing broadband upgrade, we need to make some changes that may result in service disruption. Please contact ICT Solutions if any of these dates coincide with essential events that require connectivity and cannot be rescheduled.

  • Monday 21st Jan after 3pm
  • Monday 28th Jan after 3pm
  • Monday 4th Feb after 3pm
  • Monday 11th Feb after 3pm
  • Monday 18th Feb after 3pm
  • Monday 25th Feb after 3pm

Author: Jay Zelos

Inclusive Training

Some schools are entitled to training as part of their contract with ICT Solutions.

Schools with a Bronze contract are entitled to one day training in Framework for ICT Technical Support (FITS).

Schools with Silver or Silver Plus contract are entitled to one day training in FITS (as above), plus one day training selected from the ICT Solutions portfolio of courses, also advertised on the ICT Solutions website – just go to http://www.eficts.norfolk.gov.uk/ and click on Training Services on the sidebar.

This entitlement to training will expire with your current contract, ie at the end of the financial year, so if you haven't already used your entitlement, don't delay!

Author: Jay Zelos