ICT Services 4 Education


ICT Solutions News Desk

IMPORTANT INFORMATION: Powering Off Core Network Equipment Over The Summer Holiday Period

Posted on 07/07/2022 07:42:13

We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming Summer holiday period. Core networking equipment includes routers, switches and servers, often in a wall or floor cabinet. These devices are monitored by ourselves and Updata and turning off the power results in false alarms. This could potentially result in your school incurring a charge for an engineer visit.


Services Affected:                           Schools Internet, email and any service accessed via the internet


Services Not Affected:                    All other school systems which do not access the internet


When:                                               22nd July 2022 - 6th September 2022


What You Need To Do:

If there is no alternative to powering off the communications cabinet and core equipment then please contact the Service Desk to advise us in advance


For More Information:

Please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk