ICT Services 4 Education


ICT Solutions News Desk

IMPORTANT INFORMATION: New Broadband Framework in place from September 2022

Posted on 05/09/2022 19:30:57

ICT Solutions have tendered for suppliers to be on a Multi Broadband supplier framework, effective from September 2022.  

The framework agreement is open to all education establishments (e.g., Schools, Academies, Trusts, Federations, Adult Learning centres, Nurseries, Preschools, Alternative provisions) to purchase from, within East of England (Norfolk, Suffolk, Cambridgeshire, Essex, Lincolnshire, Peterborough, and Southend).

The scope of this framework agreement includes the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the services.

As part of this tender process, we have assessed suppliers’ technical solutions, compliance against legislation, financial checks, and experience with working with educational establishments to meet your requirements and provide you with a Framework to call off from to meet procurement regulations.

We are pleased to announce the following four suppliers have been awarded a place on our Framework:


  • Eastern Telephones Ltd T/A Eastern Voice and Data
  • MLL Telecom Ltd
  • Rydal Communications
  • Talk Straight Ltd T/A Schools Broadband


All our suppliers will be present at our ICT Conference on 16th November 2022 at the John Innes Centre, Norwich for you to discuss your requirements with.


For Schools, Academies and Trusts currently on the Updata Connection:

The Capita Updata contract is due to expire on 31st March 2024, and due to infrastructure changes to the current network, it will not be possible to continue with Capita Updata services in its current format after this date.

ICT Solutions have set up a project team to support all Schools, Academies and Trusts in requesting new quotes and migration to new suppliers and services.   We will be requesting quotes from all our four Framework suppliers for you based on your current solution (or any upgrades that may now be possible in your area). 

There is no obligation to purchase from this Framework, and we have asked our Suppliers not to directly market you.

We have begun working with Capita Updata on exit planning and impacts of leaving the service early, as realistically we will need to start migrating services away during 2023.

We will be in contact with you directly about your services and future requirements.


For Schools, Academies and Trusts with a different supplier:

The Framework is free for you to use to carry out a direct award or run a mini competition against your requirements.

You do not need to come via ICT Solutions for quotes or support, your own teams can deal directly with the supplier.

If you would like to contact the suppliers for more information or quotations please see below, stating Norfolk Framework to get the agreed pricing:





Contact Details


Eastern Telephones Ltd T/A Eastern Voice and Data


Andrew Mash



MLL Telecom Ltd


Ross Billington



Rydal Communications


Neville Nania



Talk Straight Ltd T/A Schools Broadband


Charlie Bennett



For more information, please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk