We would like to ask schools to refrain from turning off the power to the core networking equipment over the forthcoming summer holiday period. Core networking equipment includes routers, switches and servers, often in a wall or floor cabinet. These devices are monitored by ourselves and Rydal/Schools Broadband and turning off the power results in false alarms. This could potentially result in your school incurring a charge for an engineer visit.
If there is no alternative to powering off the communications cabinet and core equipment, because of planned work, for example, please advise us in advance.
Please can we also kindly ask those sites who house LoRaWAN gateways to leave these powered on over the holidays, as they serve the community as a whole.
For more information, please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk