Microsoft will retire the Microsoft Teams app from the Amazon Appstore to streamline our distribution channels and ensure that customers use the most secure, fully supported Teams experiences. After retirement, they will continue to invest in the Teams Web app and the Teams Android app available through the Google Play Store on supported devices.
When this will happen
The Microsoft Teams app will be retired from the Amazon Appstore in mid-March 2026.
Who is affected
Users who install or update Microsoft Teams through the Amazon Appstore.
What will happen
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Users will no longer be able to download the Microsoft Teams app from the Amazon Appstore.
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Existing installations will stop receiving updates, security fixes, and technical support.
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Installed clients will eventually stop connecting to the Teams service once they fall below the minimum supported version.
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No changes will occur for users accessing Teams through the Teams Web app or through the Teams Android app in the Google Play Store (on supported devices).
For more information, please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk