Google is transitioning desktop photo backups from the Google Drive for desktop interface to a dedicated experience via the Google Photos website or the Google Photos Progressive Web App (PWA).
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Previous behaviour: Google Drive for desktop allowed users to configure desktop folders for backup directly to Google Photos.
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New behaviour: This functionality will be migrated to a new, dedicated experience on the Google Photos website.
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To continue backing up their folders to Google Photos, users will need to reselect their preferred backup folders in the new Google Photos interface.
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Any items previously backed up will remain in Google Photos.
When this will happen
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Starting June 15, 2026: In-app notifications will begin prompting users to transition to Google Photos.
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Configuration of new backup folders in the Google Drive for desktop interface will no longer be available.
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Existing folders will continue to sync.
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Starting August 10, 2026: Google Drive for desktop will end support for Google Photos backup.
Who is affected
Any users who have used Google Drive for desktop photo backup in the last 30 days.
What you can do to prepare
To ensure uninterrupted service, users must complete the following actions before August 10, 2026:
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Navigate to the Google Photos website or the Google Photos Progressive Web App (PWA).
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Reselect the preferred desktop folders for backup.
Ensure the browser tab for the Google Photos website or the PWA remains open to allow the auto-backup process to complete.
For more information, please contact the Service Desk on 01603 475603 or email ict@norfolk.gov.uk