ICT Services 4 Education
01603 475603 or 0845 303 3003
NSIX email accounts (and associated apps) are only provided whilst a staff member is employed at or a student is in full time education at a School/Academy/Trust. If a staff member or student moves to a new school which also has NSIX accounts, then their account will remain active and they can continue using it. At the time employment or full time education ceases and their details are marked as such in the school’s MIS (Management Information System), it will trigger the deletion process of the account. It is the individual’s responsibility to move any content they wish to keep, before this happens.
Email accounts are to be used for education purposes only and not for inappropriate purposes or for sending large amounts of SPAM. Any accounts found to be doing so will be suspended immediately.
Every effort should be made by anyone issued with an account to keep the password safe and not share it with anyone else. If using a shared device you must remember to log out of the account and also close the browser you are using.
If an account is configured on a personal device it should be password or pin protected to ensure the account is not accessed by unauthorised parties, especially in the event of it being lost.
Unless Groupcall Xporter is enabled, a School/Academy is required to send us up to date pupil and staff data from their MIS via a tab file, as outlined
. Even if there are no updates, we will still require up to date tab files every calendar month.
Failure to provide these files will result in the suspension and deletion of accounts.
Tab files will always need to include a full export of all pupils and all staff who require Google NSIX accounts.
If a School/Academy no longer wishes to use the email accounts then they need to notify us in writing immediately so that ICT Solutions can remove the accounts and any associated staff and pupil data which is held on our Identity Management System. It will be your responsibility to move any data associated with the accounts and must be completed by the date you wish to cease the contract.
Each School/Academy must have a nominated e-safety officer. A copy of any email which is sent or received by a NSIX email account which is flagged up by the e-safety process will be sent to the designated e-safety officer(s) for the school the account is affiliated to. You may wish to make users aware of this fact. Staff and pupil data needs to be kept up to date so that all accounts are affiliated to the correct school.
The e-safety monitoring can be disabled for staff accounts if requested in writing by the Head/Principal/Chair of Governors. However, all pupil accounts must have monitoring enabled.
It is a school’s responsibility to ensure that ICT Solutions are notified if their designated e-safety monitor changes. Email address for any amendments is –
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