ICT Services 4 Education

Set up email forwarding for Office 365 accounts

If you are planning to set up forwarding of your emails to an external email address (an email address outside your school) then you should always consider whether this complies with your school’s GDPR policies. Forwarding emails outside your school domain could raise security and data protection issues. 

If you want to automatically forward the emails you receive on to another email account, then follow the steps below.

 
Set up email forwarding using Outlook on the web (www.outlook.com) 
 
  1. Log onto your email account.
  2. At the top of the page, select Settings     > View all Outlook settings.
  3. Select Mail > Forwarding.
  4. To turn on forwarding, select Start forwarding, enter the email address you want to forward your emails to and select Save.

Note: Select the Keep a copy of forwarded messages check box if you want a copy of the original message to remain in your mailbox.

To turn off forwarding, select Stop forwarding and select Save.

 

Set up email forwarding using the Outlook client

 

  1. Select File > Info > Manage Rules & Alerts.
  2. On the Email Rules tab, select New Rule... 

  3. In the Rules Wizard – Select a template,  start with a blank rule and click on ‘Apply the rule on messages I receive’.   Click Next.

  4. Select conditions - To apply the rule to all emails you receive click Next again. However, if you only want to forward specific emails (e.g. from particular senders) then you can select and configure a condition and then click Next.
  5. Select actions -  On the next Wizard step, configure what you want to do with the messages. Select the Forward to people or public group check box. Then on Step 2, select the people or public group link to open your address book and select who you want to forward mail to.

    If the email address is not in your address book, then type it directly into the ‘To’ field and then select Ok.

  6. If you want to configure any exceptions to this rule then click ‘Next’. If you are happy that the rule is correct and complete then click ‘Finish’

To turn forwarding off:

  1. Select File > Info > Manage Rules & Alerts.
  2. On the Rules and Alerts panel deactivate the rule by clicking in the box for that rule which will remove the tick. Now click Apply and Ok. Alternatively, to delete the rule completely, click on the rule to highlight it and then click Delete.
     

 

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