ICT Services 4 Education
ICT Solutions have published some material to use as guides for some frequently asked questions
Alternatively you can view all of the ICT Support content via the ICT Support Content Site Map.
How to take a screen shot
Finding your computer name
How to change proxy settings when you have no internet
Troubleshooting tips for interactivity or display issues when projecting your screen
Troubleshooting tips for Printing problems
Troubleshooting tips for accessing network resources
Troubleshooting tips for Wireless Network problems
Process to request Firewall changes